We, Gakken Group fully understands the importance of the appropriate use of personal customer information, in accordance with our Group Philosophy and Charter of Corporate Conduct.

• Gakken Group observes all applicable laws and regulations relating to the protection of personal information, and abides by the rules set by Gakken Group for the safe guarding of personal information.
• To protect acquired personal information from threats of improper disclosure or modification and from unauthorized access, Gakken has established appropriate collection, storage and processing safeguards in accordance with this Privacy Policy.
• Gakken will acquire personal customer information only by appropriate and fair methods, and make clear the purpose of its usage.
• Gakken will not provide personal information to any third party without the advance consent of the customer, except in the case of legitimate reasons for such disclosure.
• Any individual or entity entrusted with the handling of any personal information will be appropriately supervised as necessary to ensure the security of that personal information.
• Gakken will respond to a request by the principal or his/her representative / attorney, for the disclosure of, corrections to, or suspension of use of retained pursuant to the provisions of the Act.
• Gakken Holdings assumes full responsibility for the management of all personal information collected.
• In Gakken’s capacity as a publishing company dedicated to freedom of expression, the pursuit of truth, and the right of the public to information, this Privacy Policy does not apply to reporting activities that are outside the scope of Japanese laws concerning the protection of personal information.

Cookie is a text file that save the inputted data and the history or others during the sending and receiving between the browser and the server while visiting a website by the device.
Cookies are used on this website for the following cases as to provide a more user-friendly website for our customers.

• The user can be confirmed if they are the person themselves by using cookies to manage the transfer of data through different screens.
• As a consequence, unauthorized access can be prevented and security issue can be ensured, also providing a more user-friendly website at the same time.
• The advertisement from the third party may be displayed on this website, customers' cookie data may be obtained by the third party during the visit of this website.
• Cookie data acquired by the third party will be handled in accordance with the privacy policy of the third party.
• Cookie data acquired by the third party will be handled in accordance with the privacy policy of the third party.
• Cookie data allows the website administrator to change the content of the pages displayed to each customer. If the used browser settings allow the cookie to be sent and received, cookie data of the used browser can be obtained by the website sides.
  Moreover, in order to protect your privacy, cookies will only be sent to the used browser from the website that the server had authorized the sending and receiving of cookies.
• "Allow all cookies", "Block all cookies " , and "Notify user when cookies are received " can be selected on the settings for sending and receiving of cookies. The setting method may differ due to the browser that is used. For details of how to set cookies, please check the "Help" menu in the browser.
• If "Block all cookies" is selected, pleased be noted that there will be several restriction on using the internet service, such as service requires authentication will not be available and others.

We will accept your complaint regarding the handling of personal information as stated below:

Gakken Group Customer Center
2-11-8 Nishigotanda, Shinagawa-ku, Tokyo 141-8510

Gakken Group Customer Center,
Tel: 03-6431-1002
(From Monday to Friday, business hours: 9 am to 12 pm and 13 pm to 17 pm; excluding Saturdays, Sundays, national holidays, the year-end and new year holidays)
※Please also note that telephone conversations may be recorded to fully understand the complaint and/or to improve our customer service capabilities.

When making inquiries, we will ask for your address, name, phone number, and other information to confirm your identity. We may contact you again at a later time if we cannot immediately clarify the confirmation results. We would appreciate your understanding in advance.